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The OECD Committee on Consumer Policy (CCP) works to increase trust in the global economy. It has a mandate to develop principles leading to a fair and transparent marketplace and seeks to ensure their effective implementation online and across borders.
Its current work focuses on building consumer confidence in the global economy through work on cross-border fraud and dispute resolution and redress; analysing the impact of new technologies and emerging business practices online; examining good practice in consumer policy regimes; and developing economic rationale for consumer policy. (More)
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on 24-Oct-2008
Jointly organised by the OECD Committee on Consumer Policy, the United Nations Environment Programme (UNEP) and the United Nations Marrakech Task Force on Education for Sustainable Consumption (UN MTF), this conference in Paris will examine major issues and seek to identify good practices in consumer education.
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on 23-Oct-2008
The OECD Roundtable on Consumer Product Safety brought together representatives from government, the business and civil society to discuss emerging consumer product safety issues in OECD countries and non-member economies. Focusing on non-food items, and in light of recent developments and trends, participants examined the challenges in domestic and international consumer product safety regimes, and identified ways to address the problems, including through enhanced international information sharing.
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18-Jun-2008
This report provides policy direction and guidance from five OECD Committees in Internet-related policy areas. Its objective is to help decision-makers in their efforts to facilitate convergence, stimulate creativity, strengthen confidence, and expand opportunities for global economic, social and cultural development enabled by the Internet.
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18-Jun-2008
Stepped up actions to combat online identity theft, strengthen mobile commerce business practices, and promote more transparency and consumer flexibility in communication services were highlighted at a high-level OECD meeting on the future of the Internet Economy in Seoul, Korea on 17-18 June.
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06-Jun-2008
Major changes are affecting the scope and scale of the Internet. As a result, the Internet is increasingly high on the policy agenda in many OECD and non-OECD countries. This policy brief reviews likely future developments in the Internet economy and how policy-makers can help the Internet to adapt to evolving requirements caused by convergence, continue to drive innovation, and be trustworthy.
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20-May-2008
Identity theft has been identified by many as the fastest growing crime of the 21st Century. This paper examines the scope and scale of the issue, recommending the development of adequate law enforcement countermeasures to prevent, detect and deter it.
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23-May-2008
Improving the ability of consumers to choose between competing suppliers is important for well functioning markets. The report examines how to increase market flexibility for consumers in communication services, and improve access to information.
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